Health Canada has issued product recalls to Triangle Tube’s Prestige Solo and Prestige Excellence gas boilers, as well as Valor’s H5 Series fireplaces.
This recall involves 22 models of the Prestige Solo and Prestige Excellence condensing gas boilers manufactured between November 2011 and October 2019, for residential and light commercial use. These wall-hung condensing gas boilers are housed in a white metal box. The name “Prestige” is printed on the white front panel and on the outside of the cardboard packing box.
Flue gas can escape from the gas boilers if the vent adapter is not securely reattached to the boiler after maintenance or repair, posing a carbon monoxide poisoning hazard for consumers.
The recall was announced July 28. No reports of incidents or injuries were received in Canada. In the United States, the company received one report of a death from carbon monoxide poisoning associated with the recalled boilers in 2016, following repair where the adapter was not reattached, reports Health Canada. There are around 6,600 unit of the affected products sold in Canada. The affected products were sold from November 2011 to January 2020.
Consumers who continue using the boilers while waiting for repairs should have working carbon monoxide alarms on each level of their home and outside sleeping areas. Consumers who do not have a carbon monoxide alarm can contact Triangle Tube to have one shipped to them free of charge. Triangle Tube will repair the unit for free.
Valor H5 fireplaces
The use of the H5 Series fireplace models, made by Valor, can, over time, cause the pilot burner component to degrade resulting in a delay in the main burner ignition. The pressure from this delayed ignition may cause the glass front to break posing a laceration hazard. The 1150ILP and 1150JL propane gas models are affected by the recall.
As of June 16, the company received four reports of delayed ignition, two reports of the fireplace glass shattering in Canada, and one report of glass hitting an individual’s leg. In the United States, the company has received one report of delayed ignition, no window breakage, and no reports of injuries.
Around 1,053 units of the affected products were sold in Canada. The recalled fireplaces were sold in Canada and the United States from July 2014 to March 2020. Health Canada recommends consumers to stop using the affected fireplace and contact the dealer where the fireplace was purchased to schedule a service in order to repair the fireplace burner.