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Looking after the small stuff  - by Roy Collver
(January 01, 2009) -- The fine art of listening to a customer can fast-track the troubleshooting process. ...more

Lower DHW temperature rejected
(January 01, 2009) -- A federal government committee examining a proposal to reduce the maximum allowable DHW temperature has rejected the idea. ...more

Ground source heat
(January 01, 2009) -- Soaring heating fuel costs and rapidly increasing home prices are making expensive ground source heat pump systems more attractive. ...more

Western show draws 3,000
(January 01, 2009) -- Despite busy times in Alberta, over 3,000 industry personnel attended the 2006 CIPHEX West trade show. ...more

Managing the sales process  - by Ronald Coleman
(January 01, 2009) -- The technical nature of plumbing and HVACR requires a careful approach to the sales process. ...more

Fantastic plastic  - by Roy Collver
(January 01, 2009) -- A new plastic piping system from Europe is drawing interest from mechanical contractors. ...more

Canada adopts 13 SEER
(January 01, 2009) -- Canada adopts 13 Seer minimum efficiency for air conditioners. ...more

Troubleshooting correctly can save your life
(January 01, 2009) -- A shortcut in troubleshooting a supermarket refrigeration system nearly cost technician his life and resulted in severe equipment damage. ...more

N.S. launches own EnerGuide program  - by Ron Shuker
(January 01, 2009) -- Nova Scotia joins a growing list of provinces that are sponsoring their own EnerGuide program after the federal Tories chopped the popular program. ...more

Looking to the future
(January 01, 2009) -- This new Alberta subdivision may look pretty typical, but the HVAC technology is anything but. ...more

Getting things done
(January 01, 2009) -- HRAI elects its first ever woman chair. ...more

Steady evolution
(January 01, 2009) -- There are few suprises in the new trade trucks for 2007, except for GM's replacement for the popular Astro/Safari vans. ...more

A fair price
(January 01, 2009) -- Establishing a charge-out rate that covers expenses and is fair to customers is never easy. ...more

Red tape keeps HRAI busy, members hear
(January 01, 2009) -- At the 2006 HRAI conference members heard that government red tape is taking up an increasing amount of time for the organization. ...more

Don't get in hot water with combo systems  - by Art Irwin
(January 01, 2009) -- Using a domestic hot water storage tank to provide space heating can get the contractor into all kinds of trouble. ...more

Hybrid heating
(January 01, 2009) -- Combining heat pump and high efficiency gas furnace technology allows heat pumps to be used in Northern climates. ...more

Where have all the people gone?  - by Ronald Coleman
(January 01, 2009) -- Business management specialist Ron Coleman offers a few ideas about how to keep your staff and how to recruit new skilled trades people. ...more

Contractor saves historic HVACR collection from scrapyard  - by Ron Shuker
(January 01, 2009) -- One contractor's penchant for saving things proved a real blessing when the HVACR industry decided to create a museum to record and preserve its history. ...more

Walks like a duck ...
(January 01, 2009) -- Construction purchasers are becoming more creative in disguising reverse auctions. ...more

Poor communication on plastic venting issue
(January 01, 2009) -- Better communication from the authorities would have been appreciated over the plastic venting issue, reported a contractor in a letter to the editor ...more

New compressor technology
(January 01, 2009) -- New refrigeration compressor technologies and refrigerants are providing a challenge to repair technicians. ...more

Constant hot water
(January 01, 2009) -- Repairing a hot-water-recirulation system has its challenges, but locating the cause of the problem can be a real struggle. ...more

Outfitter expands to serve busy Western market
(January 01, 2009) -- One of Canada's largest service van outfitters has set up a new plant in Western Canada ...more

Venting with plastic  - by Roy Collver
(January 01, 2009) -- Changes to the current B-149 gas code will outlaw most plastics currently used to vent boilers and furnaces. ...more

A profitable niche
(January 01, 2009) -- Re-piping occupied buildings can put a contractor's diplomatic skills to the test. One company has made it a specialty. ...more

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